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Terms of service
Last updated: 9th September 2025
This website is operated by AllotMate Essentials. Throughout the site, the terms “we”, “us” and “our” refer to AllotMate Essentials. AllotMate Essentials provides this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Any new features or tools added to the store will also be subject to these Terms. We may update, change or replace parts of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., who provide us with the e-commerce platform that enables us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any of your minor dependants to use this site.
You may not use our products for any unlawful or unauthorised purpose, nor may you, in the use of the Service, violate any applicable laws.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time, in line with applicable law.
You understand that your content (excluding payment card details) may be transferred unencrypted across networks and adapted to technical requirements of connecting systems. Payment card information is always encrypted during transfer.
You agree not to reproduce, copy, sell or exploit any part of the Service or website without our express written permission.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete or not current. Material is provided for general information only and should not be relied upon as the sole basis for decision-making.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part thereof) at any time without notice.
Section 5 – Products or Services
Some products or services may be available exclusively online through the website and may have limited quantities. Returns are accepted according to our Refund Policy.
We make every effort to display product colours and images accurately, but cannot guarantee your screen’s display is accurate.
We reserve the right to limit sales of our products or services to certain persons or regions where lawful.
Nothing in these Terms affects your statutory rights under UK consumer law.
Section 6 – Accuracy of Billing and Account Information
We may refuse or cancel any order if necessary (e.g., due to stock issues, suspected fraud, or compliance with law). If we make a change or cancel an order, we will attempt to notify you using the contact details you provided.
You agree to provide current, complete and accurate account and purchase information.
Section 7 – Optional Tools
We may provide access to third-party tools which we do not monitor or control. Use of these tools is at your own risk and subject to the terms of the relevant third-party provider.
Section 8 – Third-Party Links
Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for third-party content, websites, products or services. Please review third-party policies before engaging in transactions.
Section 9 – User Comments, Feedback and Other Submissions
If you submit comments, feedback or materials, you grant us a non-exclusive right to use them, subject always to applicable law. You must ensure submissions do not infringe third-party rights or contain unlawful material.
Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies and Omissions
Occasionally there may be information containing errors (e.g., pricing, product descriptions). We reserve the right to correct errors and cancel orders if necessary. This does not affect your statutory rights.
Section 12 – Prohibited Uses
You may not use the site or its content for any unlawful purpose, including but not limited to: infringing intellectual property, harassing others, submitting false information, introducing viruses, spamming, or interfering with security features.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We will use reasonable skill and care in providing our Service. However, we do not guarantee that the Service will always be uninterrupted or error-free.
Nothing in these Terms shall exclude or limit our liability for:
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death or personal injury caused by our negligence;
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fraud or fraudulent misrepresentation;
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breach of your statutory rights under consumer law.
Our liability for losses you suffer as a result of us breaching these Terms is strictly limited to losses that are foreseeable.
Section 14 – Indemnification
You agree to indemnify and hold harmless AllotMate Essentials and our staff from claims by third parties arising from your breach of these Terms, except where caused by our negligence or breach of duty.
Section 15 – Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid.
Section 16 – Termination
These Terms remain in effect until terminated by either party. You may stop using the site at any time. We may terminate your access if you breach these Terms.
Section 17 – Entire Agreement
These Terms and our posted policies constitute the entire agreement between you and us regarding your use of the Service.
Section 18 – Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Section 19 – Changes to Terms
We may update these Terms from time to time by posting them here. Please check this page periodically.
Section 20 – Contact Information
Questions about these Terms should be sent to us at:
AllotMate Essentials
📧 Hello@allotmate-essentials.com
📍 128 City Road, London, EC1V 2NX